Contact us
Email pullup@getcorpus.app. Tell us your iPhone model, your iOS version and what happened. For a question about your data, include the analytics ID from Settings › Privacy. You can also write from the App: Settings › Help and about › Contact support.
Counting
Where do I put my phone? Lean it upright on the floor, a few steps in front of the bar (or behind it), so the camera sees you from your hands on the bar to your feet. The App’s placement check tells you when the frame is right.
Why didn’t a rep count? A rep counts when you pull from a dead hang (arms straight) and get your chin over the bar. The App shows the reason for every rep it rejects: the chin didn’t clear the bar, your arms weren’t straight at the start, you kipped, or the camera couldn’t see clearly. Good light and clothes that contrast with the background help the camera.
The count was wrong. You can correct a set’s count from its result. Corrected sets stay in your history but off the boards, so the boards only hold counts the camera judged.
Does the camera record me? No. Counting runs on your iPhone, and no video or camera frame leaves it. A set keeps a replay of the skeleton only.
The league
Free or Pro? Free includes a weekly allowance of counted sets, your card, rating, tier and standing, records, achievements, the weekly event, every board and joining a crew. Pro adds unlimited sets, the program, full history, creating crews, callouts and showing your editions.
Joining a crew: open the invite link, or in the App go to Compete › Crews › Join with a code and type the code from the invite.
A link opened this site instead of the App. Make sure PullUpLeague is installed, then tap the link again from the message where you got it. If you opened it in Safari, use the banner at the top of the page, or the “Open” button on the page.
Sign-in: PullUpLeague uses Sign in with Apple only, and only for crews, callouts and boards.
Subscriptions
Restore Pro on a new iPhone: sign in with the same Apple Account, open PullUpLeague and tap Restore Purchases (on the paywall or in Settings › Subscription).
Cancel: open the iPhone’s Settings › your name › Subscriptions › PullUpLeague, or Settings › Subscription in the App, and cancel at least 24 hours before the renewal. You keep Pro until the period you paid for ends. Deleting the App doesn’t cancel a subscription.
Refunds are handled by Apple: request one at reportaproblem.apple.com.
Your data
Export: Settings › Account › Export data saves everything on your iPhone and, when you’re signed in, everything the league’s server holds about you, as one file.
Delete everything: Settings › Account › Delete account removes your account and its data from the server and erases the App’s data on your iPhone. Signed out, Erase your data clears this iPhone only.
Delete your analytics data: email us the analytics ID from Settings › Privacy and we’ll delete it.
Read the Privacy Policy and the Terms of Use.